Please review these policies carefully as they are the terms of sale that govern your purchases from Anewin. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions, such as those in Anewin's product warranties. Your placement of an order with Anewin constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.


U.S. Sales Only

Anewin accepts orders from billing addresses within the United States or Anewin authorized distributors outside the United States. No shipments can be made to shipping addresses outside of the continental United States, Alaska, or Hawaii, or to PO Box addresses, United States territories, or addresses outside of the United States except to Anewin authorized distributors. You may not export any products purchased from Anewin.

Shipping to Single Address Only

Anewin does not support shipping items in a single order to multiple shipping addresses. To ship items to an additional address, please place a separate order for each delivery address.

Sales to End Users Only

Anewin sells and ships products only to end user customers or Anewin authorized distributors. Unless you are an Anewin authorized distributor, you may not purchase for resale. Anewin reserves the right to refuse or cancel your order if Anewin suspects you are purchasing for resale without Anewin authorization.

Confirmation

Anewin will contact you to confirm your order. Anewin will keep you informed of shipping and delivery estimates. Once your item has prepared for shipment and ships, Anewin will notify you with carrier and tracking information. If you have not provided an email address, you will receive a confirmation of your order by regular mail when your order is shipped.

Product Availability and Delivery

Anewin makes every effort to ship your product consistent with estimates provided. Estimates quoted are for orders that are partially shipped, meaning that items ship as soon as they are available. If you have requested a complete shipment set, please anticipate additional days for transportation and order consolidation processing.

Shipping dates may change due to changes in supply. If an estimated shipment date changes, Anewin will contact you and provide a revised shipping estimate.

Given the popularity of some products, Anewin may restrict the number of such items that you may purchase. Anewin will inform you of product purchase limits when processing your order. Anewin reserves the right to change quantities available for purchase at any time.

Anewin makes every effort to supply you with the products you order, but there may be occasions when Anewin confirms orders but learns that it cannot supply the ordered products, either at all or in the quantities ordered. These occasions can include when Anewin learns that the products are no longer being manufactured or they otherwise become unavailable, when Anewin cannot source components for the configuration you ordered, or when there was a pricing error at the Anewin Store when you ordered. In those circumstances, Anewin will contact you to inform you, and if you are interested, Anewin may suggest alternative products that might meet your needs. If you do not wish to order alternative products, Anewin will cancel your order for products that Anewin cannot supply and for any other products that you no longer wish to order as a result, and will refund your purchase price for those products.

Limited Warranty

All Anewin hardware products, including clearance and refurbished products, carry a one-year Limited Warranty against defects in materials and workmanship. You may review a copy of the Limited Warranty on new products, including its limitations and exclusions, before you purchase, by clicking the following link: Anewin Limited Warranty Policy.

By purchasing or by placing an order from Anewin, you acknowledge that you have had an opportunity to review Anewin's warranty terms, have done so to the degree you need to be familiar with them, and you accept their terms and conditions, including their limitations, exclusions, and disclaimers.

Non-Anewin-branded, third-party products are, to the greatest extent permitted by law, sold "AS IS" by Anewin, but may be accompanied by their manufacturers' standard warranties. Anewin sells "AS IS" products as is, with all faults, and without express or implied warranties from Anewin. If you have questions about manufacturers' warranties that accompany such products, please see the product description page or contact Anewin.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the disclaimers, exclusions or limitations may not apply to you, and you might have additional rights.


Products sold by Anewin that do not bear the Anewin Brand name are serviced and supported exclusively by their manufacturers in accordance with any terms and conditions packaged with the products. Anewin's Limited Warranty does not apply to products that are not Anewin-branded, even if packaged or sold with Anewin products. Please contact the manufacturer directly for technical support and customer service.

Software License

PLEASE READ THIS SOFTWARE LICENSE AGREEMENT CAREFULLY BEFORE USING ANEWIN SOFTWARE. BY USING ANEWIN SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT USE THE SOFTWARE.

For application software included as standard with the purchase of another Anewin product, or made available without purchase electronically, including but not limited to download or email, Anewin grants you license to use such software limited to use with, in preparation to use with, or to view data from, the intended Anewin product. You may share such standard Anewin software with others subject to the limited terms of this license, and the use of such provided software by others constitutes agreement by to be bound by the limited terms of this license. Any reference to standard Anewin software includes any such executable software or data files produced by or for use with an Anewin product.

If you purchase an optional for-fee Anewin software license, Anewin grants you a limited, non-exclusive right to use the licensed software capability only with the specifically intended Anewin product. You may NOT use such for-fee Anewin software with any other Anewin product, including but not limited to any Anewin product of the same type as the specifically intended Anewin product. Any reference to for-fee Anewin software includes any such executable software for use by or with an Anewin product.

Prices

Anewin strives to offer you competitive prices on current Anewin products and selected third-party products. Your total order price will include the price of each product on the day of shipping plus any applicable sales tax and shipping charges. Anewin reserves the right to change prices for products displayed at the Anewin Store at any time and particularly to correct pricing errors that appear on the Store.

Should Anewin reduce the price on any shipped product within 14 calendar days of shipment, you may contact Anewin to request a refund of the difference between the price you were charged and the current selling price. To receive the refund, you must contact Anewin within 14 calendar days of the price change.

Return and Refund Policy

If you are not satisfied with your Anewin purchase of a product, please contact Anewin for a Return Merchandise Authorization (RMA).

For eligible Anewin and third-party products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return. If the item is returnable and you send it back to us unopened in the original box, Anewin will offer you a refund based on your original method of payment. You must return the product to the Anewin warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, packaging including any accessories, manuals, documentation, and registration that shipped with the product. Anewin may assess a 10% restocking fee on any opened hardware or accessory.

Note: Anewin recommends that you: (1) use a carrier that offers shipment tracking for all returns; and, (2) either insure your package for safe return to Anewin or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. You will be responsible for any loss or damage to the product during shipping.

Other Terms and Conditions

  • Anewin is not responsible for typographical errors. Anewin reserves the right to cancel any order you have placed if there was a typographical error on the Anewin Store concerning the pricing or availability of any item you ordered when you placed the order.
  • Anewin reserves the right to change the terms and conditions of sale at any time.
  • Anewin may make changes to any products or services offered by Anewin, or to the applicable prices for any such products or services, at any time, without notice. The information provided at the Anewin Website with respect to products and services may be out of date.
  • Any product photographs are representational only. Actual products may not appear exactly as shown on the Anewin Website or in Anewin printed materials.
  • Anewin reserves the right to change any product offering, specification, or price at any time without notice.
  • Anewin reserves the right to operate or not operate the Anewin Website Store. If Anewin chooses to operate the Anewin Website Store, Anewin only accepts Anewin Website Store orders from billing addresses within the United States. No shipments for Anewin Website Store orders can be made to shipping addresses outside of the continental United States, Alaska, or Hawaii, or to PO Box addresses, United States territories, or addresses outside of the United States. You may not export any products purchased from Anewin.
  • Anewin reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Anewin Website Store, or to any portion of the Anewin Website Store, for any reason; (2) to modify or change the Anewin Website Store, or any portion of the Anewin Website Store, and any applicable policies or terms; and (3) to interrupt the operation of the Anewin Website Store, or any portion of the Anewin Website Store, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
  • To the extent permitted by law, all sales by Anewin, including but not limited to those at the Anewin Website Store, are governed by the laws of the State of Washington, of the United States of America, without giving effect to any conflict-of-law principle that would result in the laws of any other jurisdiction governing Anewin sales.
  • No Anewin employee or agent has the authority to vary any of the Anewin Store's policies or the terms and conditions governing any sale.
  • If any of the aforementioned policies are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such policy shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of the policy, so that the policies shall remain in full force and effect.
  • Anewin's failure to insist on or enforce strict performance of these policies shall not be construed as a waiver by Anewin of any provision or any right it has to enforce these policies, nor shall any course of conduct between Anewin and you or any other party be deemed to modify any provision of these policies.
  • These policies shall not be interpreted or construed to confer any rights or remedies on any third parties.